FAQs

Group Order

Our minimum order quantity is typically 10 pieces. If you don not reach our minimum quantity we cannot process your order😢

Generally speaking, in order to ensure the high quality of the product, it takes 3-4 weeks from order production to delivery. If you are really urgent and want to speed up, we offer the option of an additional $60 to expedite shipping.

As custom clothing requires more precise design, sampling, and manufacturing, it usually takes at least 4 weeks from placing an order to receiving the final product. Please allow enough preparation time accordingly.

Need something sooner? We offer rush product service on for an additional processing fee!

Absolutely! Sorority Babe is dedicated to creating custom apparel for all occasions. Whether your club needs shirts or your job wants to order some accessories, we've got you covered! Please note that our minimum order requirement is 10 pieces.

please email merchpier@amelogroup.com We will also reach back out to confirm your details before they go to production, usually within 1 business day.

Address may only be changed within 12 hours after a purchase (Monday-Friday)! Our products are hand made to order, and once your order has shipped, we cannot change your order.

Customization

Absolutely! We offer customization for all designs, regardless of whether or not you're part of a Greek organization.

We have an impressive Design Gallery which you can draw inspiration from. All of the designs featured in these platforms can also be customized to meet your needs and preferences😎

These terms are used in the design process to align the design mock between each party. Graphic design:a visual representation that includes the icon pattern, color, length, and width. Product design:a visual representation that shows the placement and size of the graphics, as well as the desired logo printing technique.

Product categories posted on our website can all be requested for customization, but the minimum order quantity for each color is 10 pieces.

After-sales

As our products are custom-made, we are unable to offer returns or exchanges for your custom order after approving the final graphic and product design. However, if you receive an incorrect size or item, or if your order is damaged upon arrival, we would be happy to resolve the issue promptly. Please reach out to order@merchpier.com or your campus rep within 14 days of receiving your order and provide as much information as possible.

We highly recommend inspecting the product quantity upon receipt. If you find any missing items or quality concerns, please promptly report them toorder@merchpier.comwithin 14 days. Rest assured, we will swiftly address and resolve the matter for you.